JDF18 July 19, 2018

Meet #JDF18 Platinum Sponsor – SMS Magic

Hello #JDF18

SMS Magic — First Intelligent Text Messaging for Business

SMS-Magic is the most recommended enterprise messaging application on the Salesforce.com AppExchange platform. Our latest offering SMS-Magic Converse is the industry’s first intelligent messaging platform for business, offering advanced capabilities proven with more than 1,800 global customers.

We’ve demonstrated our value with customers across industries including retail, financial services, technology, recruiting, education, non-profits, and more. Our clients range from small and mid-size businesses to large enterprises.

With customers in 190 countries, SMS-Magic transparently supports global messaging with direct connections to 59 global carriers with local exchanges and numbers, further enhancing the seamless power of your conversations. We also bundle local and global messaging to give you one expert source for all your messaging needs.

“Ohana means family. Family means nobody gets left behind or forgotten” — Lilo and Stitch

Being a company built out of India, Ohana philosophy is very central to how we run the business. We truly believe in Ohana philosophy and we are very grateful to Salesforce for bringing it to the forefront. We have actively participated in various Salesforce events — Dreamforce, World Tours, etc. We have helped lots of small businesses over the years to achieve their goals. Our customer success teams are praised for the way they go above and beyond the call of duty to solve customer problems. Our workforce is diverse since early on and we have got on-board people from across the region/cultures/countries. We have created a vibrant workforce which brings different perspectives to create great products that solve real-world problems.

We would like to contribute more to Ohana culture by participating and sponsoring events like JDF and other community-driven events across the world.

Jaipur Calling!

We are very excited to participate for the first time in JDF as a Platinum Sponsor. This big festival is bringing the best of minds in the Indian Salesforce ecosystem together. Events like #JDF definitely will guide lots of aspirants to get right opportunities in future. Topics of sessions indicate the kind of potential we have in India and an event like JDF is giving these talented people the right platform to bring their ideas and work forward.

SMS Magic — A Leader in Messaging in CRMs to Front-runner in Conversational Economy. 

We started in 2008 from a small apartment in Mumbai, as a startup who wanted to bring the power of SMS messaging to direct marketing in medium to small businesses.

We started with deep expertise in the telecom/messaging space and launched our small Idea to AppExchange in 2010. Our first solution (5 generations ago!) was seamless, easy to use and well-integrated with Salesforce. Admin-friendly features made us popular on Salesforce AppExchange and communities in a very short time.

At the time when the Indian telecom market was crumbling, Salesforce gave us access to a global audience. And we really understood what Nandan nilekani has said a decade about the world being flat. After that, it was a very interesting journey towards a leading player on AppExchange.

Messaging is the New Conversation

Leveraging our experiences and lessons learned from 1800+ customers over the years, we just released our 5th Generation solution. SMS-Magic Converse is an intelligent text messaging solution for businesses using Salesforce. Converse significantly accelerates the ROI from business messaging. Our application tightly integrates with the Salesforce platform.

  • It’s built using Native SFDC technology like Lightning, Metadata APIs, Apex etc
  • It adapts itself with ever evolving Salesforce platform
  • It supports Sales Cloud, Service Cloud, Marketing Cloud and all type of Force.com solutions.
  • It brings a decade long texting expertise at your service.

Using text messaging knowledge gathered in over a decade of customer experiences, we’ve built a solution that solves the issues with current text messaging platforms including complexity for users, complexity for Salesforce Admins, minimal or no analytics, and lengthy design and deployment cycles.

Started by Nitin Seth & Sandip More, IITB Mumbai Alumni in 2008, SMS-Magic now has 100+ employees from diverse backgrounds, working out of Pune, Bangalore, US and Australia. We are looking forward to build advanced technology solutions which will help customers to achieve their sales, service and marketing goals. We are actively hiring skillful and smart developers, customer support and salespeople to join us and build a truly global company out of India.

Customers Loves Us, Meet them here!

SMS Magic Work Culture

Although as a company, we believe in working harder towards achieving the business goals and striving hard to help customers achieve their goals, we ensure that we are enjoying life events too.

We come together and celebrate —

  • Birthday parties
  • Holidays — Diwali, X’mas, Eid
  • Product releases
  • Yoga days
  • Monsoon outings

We believe in an open culture – we make sure that everyone in the company knows how we are doing business. We have open sitting designed to further fuel the high degree of collaboration between Technology, Sales & Marketing teams.

Come and say hello to us to experience the Magic!